Frequently Asked Questions
Where are you located?
Our address is 1360 Montgomery Hwy, Vestavia Hills, AL 35216.
What are your hours?
Mon – Fri: 7:30 am to 5:30 pm
Sat & Sun: Closed
What services do you provide?
Do you operate by appointment? Can I bring my pet in without an appointment?
We prefer to make appointments to minimize waits. We make every attempt to work with seriously sick or injured pets as soon as possible, however, there may be times when we will be unable to do so, and will recommend other emergency services to reach out to.
How do you handle emergencies outside of office hours?
Do you offer grooming? What is the procedure?
We do offer grooming services ranging from bath and brush to full cut. All pets coming to be groomed must be current on required vaccinations prior to grooming. Call the main number to schedule your pet’s groom.
Does your hospital treat birds or exotics?
Do you board pets?
Where do you keep my pet if he or she has to stay overnight?
Will someone be with my pet if he or she has to stay overnight?
No. We do not have staff members stay in the hospital overnight. Animals requiring round-the-clock attention may be transferred to the Veterinary Specialist of Birmingham or Steel City.